Chemin du Crot
Legal Policies & Terms for Micro-Enterprise
Terms and Conditions
Introduction
Welcome to Chemin du Crot. These terms and conditions outline the rules and regulations for the use of our services. By accessing or using our services, you accept these terms in full.
Who We Are
Chemin du Crot is a micro-enterprise registered in France, operated by Hein Meijer. Our business address is 117 Chemin du Crot, 58290 Sermages, France. SIRET: 10784763400014. Our website address is: https://www.cheminducrot.com.
Description of Services
Chemin du Crot provides mindfulness coaching services and hosts retreats focused on personal growth, well-being, and mental clarity. Our services include one-on-one coaching sessions, group workshops, and immersive retreat experiences. All services are subject to availability and may be modified or terminated without notice.
Payment Terms
All payments for our services are processed through Mollie, a secure and PCI-DSS compliant payment gateway. Payments must be made in full before services are delivered. We accept various payment methods including credit cards, bank transfers, and digital wallets as supported by Mollie.
Mollie Integration: All transactions are secured through Mollie’s platform. We do not store your payment information on our servers. Your payment data is handled solely by Mollie in compliance with European payment security standards.
Service Delivery
As we provide services (mindfulness coaching and retreats) rather than physical products, there is no delivery of goods. All services are provided at our location in Sermages, France, or through online sessions as agreed upon in your booking confirmation.
Limitation of Liability
Chemin du Crot shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Our total liability shall not exceed the amount paid by you for the services in question.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of France. Any disputes shall be subject to the exclusive jurisdiction of the courts of France.
Payment and Refund Policy
Payment Terms
All payments for our mindfulness coaching services and retreats are final. By making a payment, you confirm your commitment to the booked service or retreat.
Refund Policy
All payments are non-refundable. Due to the nature of our services (mindfulness coaching and personalized retreats), we do not offer refunds once payment has been processed. This includes donations and all other forms of payment for our services.
Cancellation Policy
If you need to cancel your booking, please contact us at heinmeijer@pm.me as soon as possible. While we cannot offer refunds, we may be able to reschedule your service or retreat to a later date, subject to availability and our discretion.
Exceptions
The only exception to our non-refundable policy is if Chemin du Crot cancels the service or retreat. In such cases, you will receive a full refund of any payments made.
Privacy Policy
Who We Are
Our site address is: https://www.cheminducrot.com.
Chemin du Crot is a micro-enterprise registered in France, operated by Hein Meijer. Our business address is 117 Chemin du Crot, 58290 Sermages, France. SIRET: 10784763400014. Contact: heinmeijer@pm.me | +31 6 84445618.
Introduction
At Chemin du Crot, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you interact with our services. It also describes your rights under GDPR and French data protection laws.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Embedded Content from Other Sites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves in the exact same way as if the visitor has visited the other site.
These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that site.
Data We Collect
We may collect the following types of data:
- Personal Information: Name, email address, phone number, billing address.
- Payment Information: Payment details processed through Mollie (we do not store full payment information).
- Technical Data: IP address, browser type, and cookies.
- Communication Data: Email correspondence and booking details.
Who We Share Data With
How We Use Your Data
We use your data to:
- Process and confirm your bookings
- Communicate with you about your services and retreats
- Comply with legal obligations, including tax and accounting requirements for our French micro-enterprise (SIRET: 10784763400014)
- Improve our services and customer experience
Mollie and Payment Data
Secure Payment Processing
All payment transactions are processed through Mollie, a certified Payment Service Provider (PSP) under European regulations. Mollie handles all payment data in compliance with PCI-DSS standards.
Data Shared with Mollie:
- Customer name and contact details
- Payment amount and currency
- Order/service description
- Billing information
We do not have access to your full payment details (such as credit card numbers). For more information, please refer to Mollie’s Privacy Policy: Mollie Privacy Policy
Your Rights
Under GDPR and French data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where legally permissible)
- Object to processing of your data
- Request restriction of processing
- Data portability
To exercise any of these rights, please contact us at heinmeijer@pm.me.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. For our French micro-enterprise, this typically means retaining transaction data for 10 years as required by French tax law (Article L102 B of the French Tax Code).
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Chemin du Crot
Hein Meijer
117 Chemin du Crot
58290 Sermages, France
SIRET: 10784763400014
Email: heinmeijer@pm.me
Phone: +31 6 84445618